/Zo-et-ic/: relating to life, living, vital

Shipping Policy

At Zoetic Light, our goal is to offer you unique products with the best shipping options- no matter where you live. Every day, we deliver to hundreds of customers throughout the United States, ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

  • Processing time:  Includes the order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and China Post process the orders, which takes an additional 2–4 days.
  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 business days. US orders are shipped by e-packet, which is a US Postal Service product.  After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.
  • The majority of the products that we offer are shipped from overseas to the United States--which is the reason that the shipping takes 15-30 days. We do try to list a more accurate shipping time (for each individual product) in the area with the product description: however, we use 15-30 days as an overall guideline. To make up for the wait...we offer FREE SHIPPING on most of our products.